Racing Radios Help Center

There are two types of headsets for fans.

+ The Fan Scanner Headset (For use directly with scanners)

+ The Fan Intercom Headset (Has mic and connects to other fan intercom headsets and scanners)

Headsets NOT for fans:

+ Racing Radios Intercom Headsets (For pro pit intercoms)

+ Racing Radios two-way headsets (For use with two-way radios)

+ Peltor Two-way Headsets (For use with two-way radios)

In short, No. 

The RaceCeiver is designed to go in the car and tune into race control or ONE single frequency for the driver. There is no way to easily switch frequencies and RaceCeivers do not "scan" frequencies. 

What to buy if you are a fan:

The best scanner for Race Fans is the UNIDEN BC-125AT 500 CHANNEL SCANNER

The Racing Radios Fan Intercom Headset is powered by a 9v battery (included and already installed). If you need to replace your battery, you can easily access the battery by removing the ear seal and slightly pulling out speaker insert on the right ear cup (Leaving speaker wires intact!).  Check out the video below!

How to Access the 9v Battery Compartment Video:

No, Fan Intercom Headsets are Designed to be daisy chained to additional intercom headsets. The first headset will plug into one scanner or RaceCeiver and will allow all headsets connected to listen and talk to connected headsets. Up to 8 intercom headsets can be daisy chained together. Each Headset comes with a cable that plugs into the headset of the person sitting beside you. 

Not at this time. Currently we do not provide fan rental services such as scanner and headset rentals, scanner programming, and purchase of scanner sheets at the track. Fan products can be purchased at racingradios.com and at the track while we are there for team/race support (limited quantities available)

Scanner Frequency sheets are usually available through the track on the day of the race. Racing Radios does not currrently provide scanner sheets at the race.

No, WEC cars use an encrypted digital signal. 

Analog and Digital radios use the same frequencies but are completely different in the way that they communicate. Analog radios can be picked up with off-the-shelf scanners. They generally do not allow for any private communications. Digital radios cannot currently be scanned by fans or competitors. They provide for private conversations without the "hiss" and "scratchy" sounds of traditional Analog radios. Most digital radios will also operate in an analog mode for backward compatibility.

No,

The Motorola CP200D is available in both a Digital and Analog model.

4-conductor has become more of a standard in recent years. 3-conductor harnesses and helmets are slowly phasing out.

The 4-conductor helmet and harness connector have a plastic outer housing and 4 metal contacts for audio. 3-conductor helmets and harnesses have a metal outer housing and only 3 metal contacts (including the housing) for audio.

We recommend that your new purchases use 4-conductor whenever possible.

The red wire is used for remote turn on for the radio. It needs to be wired to a +12V ignition switch. This will turn the radio on and off with the ignition or via an accessory switch. This does not need to be connected, however, many radios will not power back on after a power cycle without it. The driver may have to turn the radio back on manually whenever it is not connected. We recommend connecting it when you have a radio that has an on/off push-button.

The green fiberglass side goes up, the copper side needs to make contact to the antenna.

Yes,

The company that programmed your radio usually keeps documentation and will need to provide those to you. The frequencies and squelch codes will not be found on the radio itself unless they were written in a provided document. 

If you are unable to get the frequencies and codes from the original company that programmed your radio, you will need to send in the radios for us to use specialized equipment to retrieve the frequencies and codes.

For CP200D, Mag-One BPR 40, and all Portable radios, the most common issue with the radio simply not working with a connected headset is that the cable is not pushed all the way and firmly clicked into the portable radio. This is very common even with seasoned pros and is most likely the culprit. To fix this issue, push the cable in as hard as you can. You will hear it click or pop into place. This needs to be done REALLY, REALLY HARD. Don't worry you will not break it. This snug fit is designed to keep the cable firmly locked in place and ensure that radio communication will not fail under extreme conditions.

After you purchase your kit online, there are several ways to get your helmet to us for install. 

1. Ship your helmet to our Forest Park, GA location. 
   (Located close to Hartsfield-Jackson Airport)

2. Schedule a time and swing by our Forest Park, GA location.  
  (usually takes about 30 min.)

3. Visit the Racing Radios support trailer in the paddock at an upcoming race (check our event schedule for availability)

We offer a Limited 1 Year warranty against defective parts. Racing Radios offers a 30 Day Fit & Finish Warranty on Full Custom Earpieces. Physical Damage, modified or altered earpieces (to any degree) are not covered under warranty.

Custom Ear Molds, Custom Earpieces. Custom Earbuds.

For custom driver earpieces, you will need to first get an ear impression made of your ears. The ear impressions will be used to create the ear molds for the custom earpieces. To get impressions you can do one of the following:

1. Visit your Dr. or Local Ears, Nose, and Throat, specialists. Mail the ear impressions to our Forest Park Location.

2. Visit our Forest Park Location for a complimentary ear impression. (We are experienced in making impressions for both children and adults.)

3. Visit our support trailer at an upcoming race for complimentary ear impression. (Please see event schedule for available times and locations)

Yes.

Yes, Racing Radios ships globally via FEDEX. The following methods are available for international shipping:

• FedEx 2 Day
• FedEx 2 Day Am
• FedEx Express Saver
• FedEx First Overnight
• FedEx Ground
• FedEx International Economy
• FedEx International Priority
• FedEx Priority Overnight
• FedEx Standard Overnight

Prior authorization is required for all returns. All returns must be complete in original packaging and in new condition. No returns after 10 days from receipt of order. All returns are subject to a 20% restocking fee. Shipping charges are nonrefundable.  

For more information, contact Racing Radios at the following locations.

Atlanta:
309-C Agnew Drive 
Forest Park, GA 30297
1.800.669.1522

Mooresville: 
149-A Rolling Hills Road 
Mooresville, NC 28117 
1.704.660.5614

Continental U.S.

• UPS Ground
• UPS 3-Day Air
• UPS 2-Day Air,
• UPS Next Day Air
• FEDEX

International

• FEDEX

Yes, Just call one of our offices for more details.

We are at select NASCAR's and IMSA races. We are the preferred two-way radio communications vendor at NASCAR and IMSA events. In the garage area of each track, our sales/technical personnel are located in the Racing Radios Featherlite trailer. For more information on Locations and dates, visit our events page.

Yes.

As the Official Two-Way provider for SRO Motorsports, we will be at all Blancpain GT World Challenge America Races. We will be located in the garage area of each track. Our sales/technical personnel will be located in the Racing Radios Featherlite trailer. For more information on locations and dates, visit our events page.